Delivery

Shipping Destinations
UrbanClans ships worldwide.

Order Processing
All orders are processed within 2–4 business days, excluding weekends and public holidays. Once your order has been dispatched, you will receive a confirmation email containing tracking information.

Refund 

We offer a 15-day hassle-free return and exchange policy, which means you have 15 days after receiving your item to request a return or exchange.  

For details, please visit the return policy page.